Support Center

Frequently asked questions

Find quick answers about the operation, maintenance, and logistics of our equipment. We solve your doubts so you can choose the climate solution that best fits your space or business.

What is the difference between an evaporative cooler and an air conditioner?

Air conditioning uses refrigerant gases and recirculates dry air. The evaporative cooler uses a natural process with water to cool the outside air, constantly renewing it and consuming up to 80% less electricity.

Does your equipment require professional installation?

We have a wide range of “Plug & Play” portable units that only need an electrical connection and water. For fixed industrial systems, our technical team can advise you on specific mounting requirements.

How does cooling clothing work and who is it recommended for?

Our technical clothing uses advanced textile technology to absorb and dissipate body heat. It is ideal for operators in extreme heat environments (foundries, furnaces) or outdoor work where environmental climate control is not possible.

Are coolers effective in open warehouses or terraces?

Yes, unlike air conditioning, evaporative coolers perform at their best in open or ventilated spaces, as they need to constantly renew the air to cool through natural evaporation.

What basic maintenance do the cooling units need?

Maintenance is minimal but important: it is mainly based on periodic cleaning of the water tank and the filters or panels to prevent lime buildup and ensure the air is always fresh and hygienic.

Do you ship industrial equipment throughout Spain?

Yes, we handle specialized shipments for high-volume machinery with 24/72h delivery for products in stock. All equipment is shipped protected and palletized to ensure it arrives in perfect condition.