GENERAL TERMS OF USE AND CONTRACTING
Last updated: February 3, 2026
1. Owner Identification
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), this website is owned by:
- Owner: Tools Place, S.L.
- Trade name: Blizzcool
- Tax ID: B42669192
- Registered office: Carrer Segorbe, 38, P. I. Carrús, 03206 Elche (Alicante)
- Activity: Retail trade by mail order or Internet
- Email: info@blizzcool.es / info@toolsplace.es
2. Purpose and Scope of Application
These General Terms govern access, navigation, and use of the website blizzcool.es, as well as the conditions under which products are purchased through it.
Placing an order implies express acceptance of these General Terms.
3. Users
Access to the website is free and open.
Product purchases are available to both end consumers (B2C) and businesses or professionals (B2B).
Users agree to use the website responsibly and in accordance with applicable law.
4. User Registration
Creating a user account may be required to make purchases.
Users guarantee that the information provided is accurate, complete, and up to date, and are responsible for its safekeeping and confidentiality.
5. Purchase Process
The purchase process is carried out electronically through the website and includes:
- Product selection
- Cart confirmation
- Entry of billing and shipping information
- Payment method selection
- Order confirmation
Once the order is placed, the user will receive a confirmation email.
6. Prices and Taxes
All prices are shown in euros (€) and include applicable taxes, unless expressly stated otherwise.
Shipping costs will be displayed before completing the purchase process.
Blizzcool reserves the right to modify prices at any time, without affecting orders already confirmed.
7. Payment Methods
Available payment methods will be indicated during the purchase process.
Blizzcool does not store bank or credit card information.
8. Shipping
Shipments are made within the European Union.
Different carriers are used, selected based on the destination area and type of order.
Delivery times are estimated and may vary due to circumstances beyond Blizzcool’s control.
9. Right of Withdrawal (consumers only)
In accordance with current regulations, consumers have a period of 14 calendar days from receipt of the product to exercise their right of withdrawal, without need for justification.
To exercise this right, users must notify in writing to the indicated email addresses.
Legally established exceptions to the right of withdrawal apply.
10. Returns
Products must be returned in perfect condition and, when possible, in their original packaging.
Once the return is received and verified, a refund will be processed according to the payment method used.
11. Warranties
Products sold comply with current regulations and include the applicable legal warranty, which differs depending on whether the buyer is a consumer or a professional.
12. Liability
Blizzcool is not liable for:
- Service interruptions due to technical issues or force majeure
- Improper use of the website by users
Nothing in these terms limits the rights that regulations grant to consumers.
13. Intellectual and Industrial Property
All website content (texts, images, logos, designs, software, etc.) is owned by Blizzcool or third-party licensors and is protected by intellectual and industrial property regulations.
Reproduction, distribution, or modification without express authorization is prohibited.
14. Data Protection
The processing of personal data is governed by the provisions of the Privacy Policy, available on the website.
15. Third-Party Links
The website may contain links to third-party pages. Blizzcool is not responsible for the content or policies of such sites.
16. Modification of Terms
Blizzcool reserves the right to modify these General Terms at any time. Modifications will be effective from the date of publication.
17. Applicable Law and Jurisdiction
These Terms are governed by Spanish law.
In case of dispute, and when the user does not have consumer status, the parties submit to the Courts and Tribunals of Alicante.
When the user is a consumer, consumer protection regulations apply.
